We’ve all heard about Apple’s Siri, Google’s Google Now, Microsoft’s Cortana and lately Amazon’s Echo –especially when it comes to interacting with these various systems on our devices for information. Each software giant has made it a minimum requirement to have some kind of interactive voice response system on their devices. But do you know how automatic speech recognition (ASR) and interactive voice response (IVR) actually work? Yes, I know you could always do a Google or Bing search but nothing beats this cool info graphic by West Interactive . It’s basically a comprehensive guide to how your devices learn to talk to you using automatic speech recognition. The guide covers the basics on how ASR works along with examples of ASR in action and also how voice recognition learns from you.
Source: West Interactive