The Galaxy Note 7 is officially a defective product, for a phone that had rave reviews when it was launched recently. It is safe to say that 2016 will go down in the history as one of the worst years ever for Samsung, due to the batteries constantly exploding or catching that led the company to recall and replace the device not once but twice. Most major carriers worldwide have dropped the Note 7 from their product road-map this year. Will all said, you should not expect an official launch of Galaxy Note 7 in Uganda anytime soon. Traditionally Airtel and MTN have always supported the latest Galaxy devices but there has been no word on the Note 7 from these carriers.
According to a report from the Korean news agency Yonhap, Samsung is suspending production of the Galaxy Note 7 after a number of replacement phones — those that Samsung claimed were safe after a recall — caught fire and sent at least one person to the hospital. The halt in production is said to be in cooperation with safety regulators in the US, China, and Korea.
Sources claim that Samsung was aware that its replacement phones were catching fire even before the media got to know about it. Another caught fire on Thursday last week (on an airplane), and then another on Friday in the hands of a thirteen-year old girl both cases happening in the US and there has been a new similar case in China. All Samsung did was to give its customers little more than meaningless platitudes about “[taking] every report seriously” and that “customer safety remains our highest priority as we are investigating the matter.”
Last week alone, at least five Note 7 phones have caught fire in the US alone this week. At this point, it’s irresponsible for us to say anything else: If you own a Samsung Galaxy Note 7 that you bought from any shop in Kampala or Dubai,we advice that you should immediately stop using it and return it for a refund. We don’t know why Samsung hasn’t been more forthcoming about what’s going on with these replacement devices. All we can say is that the Samsung Galaxy Note 7 is a fundamentally defective product and it is not safe to buy one at this point.