Telecom companies react to increased prices of airtime scratch cards by Vendors


It all started over the weekend, where several complaints on social media indicated that there was a price hike in airtime cards by several vendors across the country. This affected MTN, Airtel and Africell subscribers who combined make up 98% of the total subscriber base.

According to several reports, an airtime card worth UGX 500 is currently being sold at UGX 600 while vendors are adding an extra UGX 200 to airtime cards worth UGX 1,000.

MTN and Africell have so far knowledged the increment in rates although vendors claim they were advised by their distributors to effect the increase. MTN has come out with a statement on its social media pages indicating that it currently handling the situation with the distributors. The telecom giant also advises the general public to rely on other modes of Airtime top-up like mobile money and Easy Load.

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When PC Tech spoke to Africell Marketing Coordinator, Mohammad Yahfoufi the Africell Uganda Marketing Coordinator he told them that their scratch cards should be sold at the exact value of the card and they are also following up on their distributors to make sure this is done. Their is currently no word from Airtel Uganda on the matter.