Smart telecom launched it’s services in March early this year and last week Smart’s network was officially launched in Eastern Uganda in Mbale town. This is the company’s move aimed at taking its services closer to Ugandans as well as widen its geographical presence.
Speaking during the official opening of the Mbale Office, Omer Maghoub, Smart’s Commercial Director explained that the expansion of Smart into the Eastern region would enable the company take innovative and people-centric services to the people that need them. He said;
“By opening up our new offices in Mbale, we are getting closer to the customer. This will be a one-stop shop for all our products and services. This means we are bringing a quality network that is affordable, accessible and available. The economic potential of this town is very promising and is very dynamic. We want the people to come and feel our brand.”
The introduction of Smart Uganda’s products and services in Mbale, Uganda’s third largest town will enable the telecom expand its proven social enterprise with the aim of making measurable social impact in the community.
The Mayor Mbale Municipality, Mr. Mutwalib Zandya Mafabi commended Smart for choosing his town as the starting point in the telecom’s expansion plan. He siad
“This shows that development is coming to my town and my people will benefit immensely from the ripple effect of your presence here. This will help the economic momentum of this town. We shall work together to ensure that our investors are protected,”
Building upon the Agha Khan Development Network’s (AKDN) longstanding ties to East Africa, Smart entered Burundi, Tanzania and Uganda as the only telecommunications operator with one, unified East African network, with a commitment to embrace local cultures and values and positively impacting the communities in which it operates.
Since entering East Africa, Smart is fast approaching 1 million subscribers. SMART has also invested $50 million in upgrading its network to date, and will be continuing to invest significantly in its expansion.