MTN Uganda awards ZTE Managed services contract: Outsources part of its Technical department

CEO MTN Uganda Brian Gouldie
CEO MTN Uganda Brian Gouldie

Following a comprehensive selection process conducted by MTN Group technology division on the prospective bidders to take on MTN Uganda‘s technical team to manage the telecom giant’s mobile networks, Chinese equipment vendor ZTE has been awarded the outsourcing contract. This means ZTE will officially take on the firm’s Operations and maintenance section which is currently part of the technical department.  Other bidders for MTN Uganda’s technical outsourcing project included Huawei and Ericsson.

“Transition is anticipated to take 6 months”

According to a memo sent to employees by MTN Uganda’s Human Resource General Manager Micheal Sekadde, he said;

[signoff predefined=”Custom Signoff Box” icon=”email”]The final details regarding the transition of staff and Human Resources related issues are being concluded with ZTE and this transition is anticipated to take 6 months from today before the affected staff can move to the new vendor. In the interim, all Network Group staff are still formally employed by MTN Uganda until that process is concluded. [/signoff]

In July last year, it was initially rumored that all the technical team will be outsourced but basing on the latest information, only the managed services section of the technical team will be transferred till further notice. This is not the first time MTN Uganda has outsourced one of its internal departments, they recently did the same for their IT department.

This deal will finally cement ZTE’s relevance as an equipment vendor in Uganda’s telecom industry, as they have only been an equipment vendor for new entrant Smart Telecom.

 

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  • andrew

    ……*****only the managed services section
    of the technical team***** will be transferred till further notice.

    what exactly does that statement mean?

    • Sahara K

      Don’t be slow… It means there is a technical dept and in the technical dept there is managed services, the team responsible for managing the network infrastructure, so other teams like network planning will stay with the company

      • andrew

        seriously?
        i know what the author was trying to say but the English is wrong. How about writing “the operations and maintenance section of the technical team”

        don’t try to be too clever man
        “”It means there is a technical dept and in the technical dept there is managed services, the team responsible for managing the network infrastructure”””!!!!!!!

        • Sahara K

          Am not a man, correction and I have no problem with the English… Since it was clear to me and u have also just admitbit was also clear to u… I guess the message was received well although it was encrypted for some…. Lol kidding

          • justin

            Sahara K, it does not hurt to admit you are wrong! That statement doesn’t make literary sense.

            When you outsource, you are basically going the route of managed services in this case under ZTE