Facebook launches new products to offer increased support to prevent suicide and self-harm


Today we’re updating the resources we offer to people around the world who may be experiencing self-injury or suicidal thoughts, as well as the support we offer to their concerned friends and family members. Developed in collaboration with mental health organizations and with the input from people who have personal experience with self-injury and suicide, these tools first launched in the US with the help of Forefront, Lifeline, and Save.org

Today, the company is rolling the tools out around the world in collaboration with local partners and in all languages Facebook  is available in. Now, with the help of these new tools, if someone posts something on Facebook that makes you concerned about their well-being, you can reach out to them directly — and you also can also report the post to Facebook. They have teams working around the world, 24/7, who review reports that come in and  they will prioritize the most serious reports like self-injury.

And, as of today, the resources Facebook sends to the person who posted something concerning will include an expanded set of options. People can now choose to reach out to a friend, contact a helpline, or see tips. If you or someone you know is in crisis, it is important to call local emergency services right away. You can also visit their Help Centre for information about how to support yourself or a friend:

From Reporting to Supporting: Using Facebook to Support Someone in Suicidal Crisis from SAVE on Vimeo.

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Farooq Gessa Mousal
Techjaja: CTO