DHL Express plans to introduce an electronic Proof of Delivery (ePOD) service in the country to directly capture customer signatures on screen by the end of this month. According to Tanzania Daily News, the worldwide logistics company said in a statement that the Electronic Signature (eSIGnature) eliminates the need for hardcopy Proof of Delivery (POD) sheets.
DHL Express Tanzania Country Manager Ahmed Abdi said each ePOD provides delivery details and an image of the receiver’s signature if captured digitally.
“There will be no need to call Customer Service… a client can simply view, download, print or email their POD documents either as letters or in table format — usually within an hour of delivery,” Mr Abdi said in the statement.
Markets today are everchanging, we work to stay top of our game at any given time and the best way we know to do so is through innovation, said the Country Manager.