[/blockquote]I prefer texting to calls, I scribble the hell I want, jot anything I feel without the recipient being able to depict whatever kind of situation I am in. Except when of course when I use emojis. But, now that I’m promised a change to challenge this basing on what I exchange, my app being able to order for me food after hints of me going hungry, getting recommendations for books, night spots, merchandise among others on top of the millions of text, photos, audio and video clips shared across these chat platforms, wow, that sounds like a good idea thanks to the likes of Messenger, WeChat, Telegram, now Allo among others. Some of these have become staples on our gizmos and are among the universal layers onto which we communicate.
Some of them enjoy valuations in billions of dollars with industry leads prying their eyes around them or building their replicas to take them on. This, owing to the fact that they enjoy millions of monthly active users and are driving the next wave of social. A close example would be WhatsApp that Facebook bought for a jaw dropping $19 Billions. Many pundits came to criticize the deal but have since some in agreement with Zuck now that it commands a billion user-ship while staying free. Facebook is yet to make it a strong contender in the AI race otherwise it might lose out.
Why we use these apps is what differentiates one from the lot. Telegram for its power user features, Messenger to stay in touch with Facebook friends, Slack for fluid and seamless communication for collaborative projects among others. These change according to one’s preference but the only sad truth is that they offer more or less the same thing to the end user, that is communication over the air given the similar features baked to their core with only a few exceptions. These see us having multiples of them installed on our smartphones besides other normal chat apps.
Speaking of normal chat apps, it should be noted that these replaced the traditional circuit switch based SMS given the flamboyant features that put the former to shame and they are somewhat friendly to many wallets. However, they ought to innovate lest we declare our departure in search of a new experience as they led our migration over from SMS. And what could that new experience be?
Artificial intelligence chat platforms
I bet the playing field has since changed given the reincarnation of AI (Artificial intelligence), with it taking center stage and most tech juggernauts throwing dollars behind it. I say so since it reminds me of the glory days on Nokia’s Symbian platform with Nimbuzz being one of my go to chat apps. I had my first interaction with bots inside it though not as compelling as I’d love to (That is in comparison with what’s currently on market), not as good as what I currently enjoy AI powered chat apps that have since filled my despair.
Artificial Intelligence is where some tech companies are throwing shade to others, increased research spend and betting on it being the next growth hack. Facebook has M, Google has since replied with Google Assistant baked straight into Allo, its new messaging platform, Telegram with its Bot Platform among others with a good example of the Panya bot as Ugandan based bot that you should definitely try out. These are just offshoots of the possibilities of A and I bet this is the next frontier, this where all guns are pointed at, this is tech version of World War 3. This is where most of them are clashing and whoever emerges victorious here might stand to have a lead in the next wave of social,call it social 3.0.