Most if not all services seem to have succumbed to the app revolution. All the tedious work and steps that traditionally described the services sector has been shrunk down into apps, this following the mobile revolution led by smartphones that are now the mostly used computing devices.
Airtel Money, the mobile payments service from Airtel is no exception. The app has been around though, with an uptake in counts of 10,000 – 50,000 downloads. It has since been refreshed to ease the user experience and making it convenient to use.
It leapfrogs the usual USSD prompts and leads one to what exactly they’re looking for, from the Airtel Money service.
The app allows any Airtel Money subscriber to send money, buy airtime, data and voice bundles.You can as well pay bills, make payments, access financial services and check out your balance. All these have been shrinked to a mear menu with well defined UI elements.
- Send money — Here you choose whom to send to money, what amount should that be and the reference.
- Buy Airtime, Data or Voice Bundle — Like you read it, this option allows you buy the above.
- Cash Withdrawal from the Agent — This option allows one to withdrawal money from any Airtel Money agent. You submit the amount you want to withdraw, the airtel money pin and you’re good to go.
- Pay Bill — This has an array of options to choose from. These include Umeme with its Touch Pay service, NWSC, PayTV, Mkopa Solar, UEDCL, KCCA and an option of other payments.This last one is where you pay for goods & services.
- Payments — This option allows for payment of goods & services as well as school fees for a selected education institutions.
- Financial Services — Banks,cash withdrawals from partner bank ATMs, M-Sacco and group collections are found here.
- My Account — It is here that you check for your balance, change pin, request someone for money, invite friends to subscribe to Airtel Money, Transactional message requisitions, checking for the transaction status and contacting the Airtel money call center.
Airtel also provided for a section for user feedback about improvements which you categorically head as a comment, suggestion or a problem, after which you submit your complaint and is relayed to their customer care. Advertising space is available in this very section.
The version V4.1 app weighs 1.32MB and you can download it here from the PlayStore.